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Refund & Return Policy
Thank You For Shopping With KolyKanvas
Because KolyKanvas Primarily Sells Digital Products, Please Read Our Refund & Return Policy Carefully Before Making A Purchase.
Digital Products
All Digital Product Sales Are Final.
Due To The Instant Access And Downloadable Nature Of Digital Items, We Do Not Offer:
- Refunds
- Returns
- Exchanges
- Cancellations
On Any Digital Purchases Once The Order Has Been Completed And The Product Has Been Delivered.
This Includes:
- Digital Coloring Books
- Printable Artwork
- Templates
- E-Books
- Digital Downloads
- Planners
- Creative Files
- Any Other Downloadable Content
Exceptions
Refunds Or Replacements May Be Considered If:
- You Receive The Wrong File
- Your File Is Corrupted Or Unusable
- You Are Charged Multiple Times For The Same Product
If Any Of These Issues Occur, Please Contact Us Within 7 Days Of Purchase With:
- Your Order Number
- A Description Of The Issue
- Screenshots If Applicable
We Will Review The Request And Work To Resolve The Problem Promptly.
Chargebacks
Filing A False Chargeback For Successfully Delivered Digital Products May Result In:
- Loss Of Access To Purchased Files
- Being Restricted From Future Purchases
- Submission Of Purchase Records To Payment Providers
Contact Information
For Support Or Questions About Your Order, Please Contact:
KolyKanvas Support
Email: [Drisdomn@gmail.com]
By Purchasing From KolyKanvas, You Agree To This Refund & Return Policy.